Overview

Your medical team will discuss your care with you.

You may hear something that is wrong or that you don’t understand. If this happens, please let us know so we can fix it.

At times, instructions may be unclear or confusing. If you are unsure, please ask:

• Us to write down information for you
• Us to repeat information when you have a family member or carer present
• Your family members or carer to ask questions for you
• For an interpreter if English is your second language

Write any questions or messages you have on your communication board. The board is by your bed.

Related information

• Do you need an interpreter?

  We provide free interpreters for our patients.

• Making decisions together

  We want you to feel comfortable sharing your needs, goals, values and preferences.

• Your care team

  Many different people work together to be involved in your care.

• Your rights & responsibilities

  The Australian Charter of Healthcare Rights describes the rights of patients.