Getting around

We provide the following for people with disability:

• car parking concessions
• wheelchairs are available at the main entrance
• wheelchair accessible toilets on ground floor and some other levels
• support for patients and visitors with sensory disability
• lifts to every hospital ward and all clinics
• Auslan interpreters

Your needs and preferences

Staff can work with you to provide you with individualised treatment and care when you visit or stay at hospital. Examples of this include:

• communicating in a way that meets your preferences
• creating an Autism Spectrum Care Plan
• specialist beds and hoists.

Support from Disability Liaison

Our Disability Liaison Officers (DLOs) support people with disability, their families and support networks to access:

• Austin Health services and other health and human services
• inpatient and outpatient services
• COVID-19 testing, treatment and vaccination

We also provide advice to health care teams to provide safer, accessible, and more inclusive care.

Contact us

Disability Liaison Officer 

Phone: 03 9490 7620

Email: disabilityliaison@austin.org.au

Open hours: Monday to Friday 8am to 4pm

Related information

• Accessibility for people with sensory disability and neurodiversity

  We are working with people with disability to ensure our built environment, information and communication are accessible.

• Transport & parking

  Find out more about transport, parking, drop off and pickup points.

• Accessible parking

  Austin Health has accessible car parking for people who use wheelchairs.

• Disability liaison

  We support people with disability to use hospital services and access the care and treatment they need.